Privacy Notice
For visitors to serenity.marketing · Effective 15 October 2026
Who is responsible for your information?
Serenity Production LLC (ООО «СЕРЕНИТИ ПРОДАКШН») operates serenity.marketing and is responsible for personal information submitted through this website. The company is registered in the Russian Federation (INN 7813239567; OGRN 1157847440277). Its registered address is 14 Bolshaya Raznochinnaya Street, Building A, Business Depot Business Centre, Office 405, Saint Petersburg, 197110, Russian Federation.
Serenity does not have a company registered in the UAE. We work remotely with businesses in the UAE. For privacy questions, contact mail@serenity.marketing.
Information we collect
If you send an enquiry, we process the information you provide, which may include your name, telephone number, email address and message. We also receive the page address and campaign information, such as UTM parameters, associated with the enquiry.
If you accept optional analytics, Google Analytics 4 may collect information about visits and interactions, browser and device characteristics, approximate location and online identifiers such as cookies. We do not intentionally send form contents or direct contact details to Google Analytics. Please do not include sensitive or confidential information in a website enquiry.
How we use information
- To respond to your enquiry, discuss our services and prepare a proposal when requested.
- To manage and keep a record of enquiries and related communications.
- To operate, protect and improve the website and understand aggregate visitor activity when you have accepted analytics.
- To meet applicable legal obligations and establish, exercise or defend legal claims where necessary.
Who receives information
We use service providers to deliver email notifications and manage enquiries. The website may send enquiry details to Resend for email delivery, amoCRM for lead management and, when that integration is enabled, Senq CRM. These systems receive only the information needed for the relevant business process.
When you accept analytics, the website loads Google Analytics 4, provided under Serenity’s Google Analytics account terms with Google Ireland Limited. Google may process analytics data as described in its data safeguards information and Privacy Policy. We do not sell personal information.
Our providers may process information in countries other than where you are located. The relevant location depends on the provider and its service configuration. Contact us if you need more information about a particular enquiry.
Cookies and your analytics choice
Google Analytics uses first-party cookies and similar technologies to distinguish visits and measure how the website is used. Analytics is optional on serenity.marketing: the Google tag is loaded only after you choose Accept analytics. If you choose Reject analytics, the tag is not loaded. Your choice is saved in this browser and applies to later visits. To change it, clear site data for serenity.marketing in your browser settings. This removes the saved choice and accessible Google Analytics cookies; analytics remains off until you accept again.
Google explains its website analytics cookies here.
How long we keep information
We keep enquiry records for up to three years after our last interaction with you, unless we need to keep them longer to meet a legal obligation or establish, exercise or defend a legal claim. Google Analytics data is retained according to the retention settings in our Analytics property.
Your choices and requests
You can ask us to provide access to, correct or delete personal information you have provided, or raise an objection or other request under the privacy laws that apply to the processing. We may need to verify your identity and may retain information where the law allows or requires it.
Send privacy requests to mail@serenity.marketing. We will respond in line with applicable requirements.
Security and updates
We use technical and organisational measures designed to protect personal information. We may update this notice as our practices change; the current version will be available at this address with its effective date.